Payment Methods

At Onclicky, we offer a variety of payment methods to ensure a smooth and secure checkout process. Please review the following information on the available payment options and related policies.

1. Accepted Payment Methods

We accept the following payment methods:

• Credit/Debit Cards: Visa, MasterCard, American Express, Discover
• PayPal: Secure and convenient online payment method
• Apple Pay: Quick and secure payment using your Apple devices

2. Payment Security

• All transactions on our website are secured with SSL encryption to protect your payment information.
• We do not store your credit card details. Payments are processed securely through our payment gateways.

3. How to Make a Payment

• Select Your Products: Add your desired items to your shopping cart.
• Proceed to Checkout: Click on the cart icon and then the "Checkout" button.
• Enter Shipping Information: Provide your shipping address and select your shipping method.
• Select Payment Method: Choose your preferred payment option from the list provided.
• Enter Payment Details: Enter the required payment information and review your order.
• Confirm and Pay: Click the "Place Order" button to complete your purchase.

4. Payment Verification

• For your security, orders may be subject to payment verification. If we require additional information to verify your payment, we will contact you via email or phone.
• Orders may be placed on hold until verification is complete.

5. Payment Issues

• If your payment is declined, please check the following:
• Ensure that your card details (number, expiration date, CVV) are entered correctly.
• Make sure you have sufficient funds or credit available.
• Contact your bank or card issuer to check if there are any restrictions or issues.
• If you continue to experience issues, please contact our customer support team at Contact Support Page.

6. Currencies

• All transactions are processed in Euros (EUR).
• If you are purchasing from outside Germany, your payment provider may apply a currency conversion fee.

7. Refunds and Returns

• For information on how we handle refunds and returns, please refer to our Returns Policy page.
• Refunds will be processed using the original payment method. Please allow 14 business days for the refund to appear in your account.

8. Contact Us

If you have any questions or concerns about our payment methods, please contact us at:
Contact Support Page

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